(A). Financing

CALISTA Finance has a network of financiers. You can secure funds within 72 hours from application. Financiers offer interest rates between 0.8% to 1.5% monthly. To register, send us bank balances, invoices and incorporation documents. You can submit the application via https://calistafinance.com/financing/.

Upon approval, we will contact you by email with information such as loan amount, interest rate, length of loan and repayment information. After signing the loan agreement, we will disburse funds to you as soon as possible. There are no early repayment penalties. 

(B). Payment Services

I. Payment Gateway Services

We offer an enterprise gateway system which authorises the digital payment transactions amongst multiple banks, e-wallets and credit cards.

II. Customised Payment Services

You can use CALISTA Finance to pay your suppliers overseas. We can hold funds for you and facilitate quick payments. Funds can be remitted globally. Our network is able to serve more than 80 countries.

Geographical Coverage

Andorra, Angola, Anguilla, Argentina, Australia, Austria, Azerbaijan, Belgium, Benin, Bermuda, Brazil, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cayman Islands (the), Chad, Chile, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guam, Guatemala, Guernsey, Holy See (the), Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kenya, Korea (the Republic of), Latvia, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Malta, Mexico, Monaco, Mozambique, Netherlands (the), New Zealand, Niger (the), Norway, Peru, Philippines (the), Poland, Portugal, Puerto Rico, Romania, San Marino, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tanzania, United Republic of, Thailand, Turkey, United Arab Emirates (the), United Kingdom of Great Britain and Northern Ireland (the), United States Minor Outlying Islands (the), United States of America (the), Uzbekistan, Viet Nam, Virgin Islands (British), Virgin Islands (U.S.)

Companies can make top-ups to maintain funds for payment services to suppliers. To raise a top-up request, indicate the amount and email to fintech@globaletrade.services.

To raise a payment request, you will email to fintech@globaletrade.services. Requests should contain Payer Bank Details, Paying Currency, Recipient Currency, Amount to disburse, Recipient Bank Details and Description of payment. Once request has been submitted, we will quote how much is Paying Currency you should transfer to our bank account. Once your payment has been received in our bank account, we will process the transfer within 1 business working day.

Our fee is 0.5% of payment value (capped at US$20 per transaction).

To withdraw funds, you will send the withdrawal request to fintech@globaletrade.services. We will facilitate the disbursement to your company’s bank account provided.

III. CALISTA TranSwap

CALISTA TranSwap Pay allow users to make cross-border payment on the following currencies.

Currency You Can Pay From Currency You Can Pay To
SGD, HKD, IDR, USD AUD, CAD, CHF, CNY, EUR, GBP, HKD, IDR, INR, JPY,
KRW, MYR, NZD, PHP, PLN, SEK, THB, TWD, USD, VND

Simply register here https://calista.transwap.com/signup to get started. Once your account is verified, you will be able to track and manage your cross-border payments. Fee are transparently displayed during booking process and includes the cost of payments and wire transfers.

(C). KYB

You can use CALISTA Finance to screen businesses. Our Know-Your-Business (KYB) product helps you to understand the business risks involved with working with a new counterpart. We screen the company and their directors and shareholders across the web and several regulatory databases.

A KYB request can be submitted via email to fintech@globaletrade.services.Documents required are company registration or license documentation in English and list of directors and shareholders (Name and country of residence). Info required are contact person name, contact number and email. 

Screening results will be available within 48 hours and sent to you via email. Sample screening results can be either (a) Green which means All clear and no issues with the company screened, or (b)Red which means 1 or more hits found on company screened.

(D). Insurance

We provide insurance solutions for the global logistics community. Apply for these B2B insurance types via https://calistafinance.com/financing/.

  • Marine Cargo and Project Cargo
  • Charterer’s Legal Liability
  • Comprehensive General Liability
  • Contractual Liability
  • Excess Liability
  • Hull/ Increased Value
  • Loss of Hire
  • Marine Environmental Liability
  • Marine Residual Value Insurance

(E). Data Request

This data request tool was integrated in May 2021 to facilitate the sharing of information between GeTS departments, and helping departments develop better business insights.

1. What is the source of data?

The data products team currently has access to 2019 and 2020 TradeWeb (TW) import and export data. We are currently seeking more data, such as Permit Return Reports (PRR) and Calista Regulatory Filings (CRF) to enhance the type of insights that we can provide.

2. What kind of data can be requested?

For TW data, aggregated data can be tabulated using the following variables (not exhaustive):

  • Importer UEN
  • Exporter UEN
  • Harmonized System (HS) Code
  • Country of Origin
  • Final Destination Country
  • Loading Port Code
  • Discharge Port Code
  • Item CIF/FOB value
  • Consignee Name
  • Declaring Agent Name

You can also request for in-depth analysis (i.e. regression modelling, forecasting etc.) for enhanced insights.

3. What is the procedure of filling up the data request form?

For any data request, please fill up the details in www.calistafinance.com/datarequest Please add the name of the product head approving your request under “Approval from requesting product lead”, and elaborate the type of data required and its intended usage under “Type of data required and purpose ”. Please put Alex Lew (Acting Data Product Team Lead) under “Approval from requestee product lead”.

4. Best practices

Keep the data filtering criteria as broad as possible to avoid sieving away too many records. For example, using 8-digit HS codes may yield a very small dataset. Do consider using 2-digit or 4-digit HS codes as long as they are sufficient for your needs.

Try to be specific in the information you require. For example, please provide an HS code for the product you require instead of a description, i.e. “Clothes, microscope, etc”. A list of HS codes can be found here: https://unstats.un.org/unsd/tradekb/Knowledgebase/50018/Harmonized-Commodity-Description-and-Coding-Systems-HS